What Keeps Going Wrong at Work?  

What Keeps Going Wrong at Work? 

Operational Integrity Code by Chris Clevenger offers a fresh way to examine workplace failures.

Curator’s Note: “Operational Integrity Code” by Chris Clevenger addresses persistent workplace failures in manufacturing by introducing the 3P Diagnostic System, which focuses on interrelated areas of People, Process, and Product. Rather than merely fixing surface-level issues, the book encourages leaders to identify underlying conditions that lead to recurrent problems, such as unclear procedures or ineffective management. This approach appeals to plant managers, operations leaders, and quality professionals who seek to enhance safety, quality, and productivity. The book offers a framework for understanding the deeper causes of repeated failures and emphasizes the importance of systemic change over quick fixes. Readers can access a free excerpt before purchasing.


When the same problems keep returning at a factory, fixing each mistake may not be enough. Safety concerns, poor product quality, and missed deadlines can point to deeper issues within the way work is managed.

This is the subject of Operational Integrity Code: The 3P Diagnostic System for Eliminating Hidden Failure and Restoring Safety, Quality, and Productivity in Manufacturing, written by Chris Clevenger.

A Closer Look at the Causes

The book introduces the 3P Diagnostic System, which examines three connected areas: People, Process, and Product. These areas can affect one another, so a problem that seems simple may have a deeper cause.

For example, repeated product defects may not result from employee mistakes alone. Unclear work steps, weak process controls, or gaps in how tasks are managed may also contribute.

Instead of focusing only on the latest failure, the book encourages leaders to look at the conditions that allow problems to happen again. This approach can help readers think more carefully about the links between daily work, management choices, and business results.

Who Should Read This Book?

Operational Integrity Code may suit plant managers, operations leaders, supervisors, engineers, and quality professionals. It may also interest business owners who want to understand why quick fixes do not always lead to lasting change.

The book’s focus on safety, quality, and productivity makes it relevant to people who want to improve how manufacturing work is planned and managed.

If recurring workplace problems are part of your job, this book is worth exploring. Its framework offers a way to examine the causes behind poor results rather than treating each issue as a separate event.

You can read the free three-chapter excerpt before deciding whether to buy it. This gives you a chance to learn more about the author’s approach and see if it fits your needs.

Explore the Book

Author: Chris Clevenger
Website: https://chris-clevenger.com/

Operational Integrity Code

Purchase on Amazon: https://www.amazon.com/dp/B0HJBDV41Q

Read or download the first three chapters for free: https://pivotopssolutions.com/wp-content/uploads/2026/08/Operational-Integrity-Code-3-Chapter-Excerpt-1.pdf


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